Cancellation & Refund Policy

All our custom-made products are created on a pre-order basis.

Once an order is placed, cancellations are not accepted after 24 hours, as production begins immediately.

Since each piece is made especially for you, we do not offer refunds.

In case of any manufacturing defect or damage, please notify us within 24 hours of delivery with unboxing photos or video proof. 
After verification, we will provide a store credit or exchange of the same value, which can be used to purchase any other product from House of Kalakarini within 30 days.

Please note: Cash on Delivery (COD) is not available for custom or pre-order products.
All orders must be prepaid to begin production.