Orders cannot be cancelled once payment is completed.

However, returns or replacements will be processed free of cost in the following cases:

• Wrong product delivered (incorrect style or incomplete set)
• Wrong size delivered (size different from the one ordered)
• Damaged or defective product received
  

To request a return or replacement, please contact us with complete details:
📞 6360833847
📧 houseofkalakarini@gmail.com

Kindly share:

• Order Number
• Courier Docket / AWB Number
• Reason for Return
• Required product/tag images (as applicable)
  

Guidelines for a Valid Return

• The product must be unused, unwashed, and in original packaging with tags intact.
  
• Claims must be raised within 48 hours of receiving the product.
• Returns and replacements are free only in case of wrong product, wrong size (sent by us), incomplete order, or damaged product.
  

The Company reserves the right to levy shipping charges in cases involving misuse, repeated disputes, or legal scrutiny.

Refund Policy

Refunds will be processed only in eligible return cases (wrong product, incorrect size sent by us, incomplete order, or defective product).

Once the returned product is received and verified:

• Refund will be initiated within 5 business days
• The amount will be credited back to the original mode of payment
• The credited amount may reflect within 4–8 working days
• The credited amount may reflect within 4–8 working days

Mode of Refund

Refunds will be credited to the same payment method used during purchase (credit card, debit card, online banking, etc.).